Privacy Policy
Last updated: 1 January 2025
1. Introduction
TortillaSupplier (“we”, “our”, or “us”) operates the website at tortillasupplier.com. This Privacy Policy explains how we collect, use, and protect information that you provide when using our website or contacting us for wholesale enquiries.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and company name when you submit a wholesale inquiry or contact form.
- Usage data — anonymised data about how visitors interact with our website, including pages viewed, time on site, and referring URLs, collected via analytics tools.
- Communication records — records of emails or WhatsApp messages you send us in connection with a wholesale enquiry.
3. How We Use Your Information
We use the information we collect to:
- Respond to wholesale enquiries and provide pricing information
- Process sample requests and export orders
- Improve the content and functionality of our website
- Send product updates or trade information to buyers who have opted in
We do not sell or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain contact information submitted through our inquiry forms for as long as is necessary to manage the business relationship, or for a maximum of 3 years from the date of last contact, unless a longer retention period is required by law.
5. Cookies
Our website uses cookies to support basic functionality and analytics. Please see our Cookie Policy for details on the types of cookies we use and how to manage them.
6. Your Rights
Depending on your location, you may have rights under applicable data protection law to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at info@tortillasupplier.com.
7. Third-Party Services
Our website may use third-party services such as Google Analytics for website usage analytics. These services may set cookies and collect usage data in accordance with their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent update. Continued use of the website after changes constitutes acceptance of the updated policy.
9. Contact
For questions about this Privacy Policy, please contact us at info@tortillasupplier.com.